GroupLink is proud to announce the latest release of everything HelpDesk, version 9.1. To kick-off this release GroupLink would like to invite you to a special webinar to be held on June 11, 2010.
In this webinar you will see what the latest release of everything HelpDesk can do for you and other help desk best practices. Also, by attending this webinar you will learn about the promotion for this latest release of buy one tech license, get one free.
Webinar Details:
Date: June 11, 2010
Time: 11:00 am Eastern
Link to register: http://www.grouplink.net/redir.asp?id=2010061101
This latest release features:
- Increase efficiency through the new Ticket Search - report on custom fields!
- Save time through Mass Update of Tickets – change status, priority, estimated completion date, etc. to multiple tickets at once!
- Never miss a report when it is needed through the new Scheduled Reports! Customize and run reports automatically!
- Make the help desk even easier with the ability to Customize the Ticket Screen- any user can customize the ticket screen to their liking.
These benefits add to the already great benefits of eHD:
- Ensure that your end users actually use the help desk with its easy to use end-user submission form.
- Simplify your help desk, by using it across multiple departments, which also decreases overall costs!
- Justify your purchase with the savings that will come by making your technicians more efficient.
- Be informed of the state of your organization through powerful reporting, see what tickets are being worked on, what issues you may have and where you can improve.
We hope to see you there!
If you are not able to attend this webinar you can still schedule a one on one demo and take advantage of this promotion. Feel free to contact GroupLink at 801-335-0702 or email at info@grouplink.net.
Thank you!
GroupLink Marketing
801-335-0726